FAQs

1. How long does shipping take?
Shipping usually takes 3–5 business days Nationwide, Philippines.

2. Do you accept G-cash/Bank Transfer payments?  
You can pay via G-cash or Bank Transfer (BDO). Simply proceed to checkout and choose your desired payment method.

3. How long do Pre-order(s) usually take?
Pre-order(s) will be shipped within 7-14days. You will receive an E-mail confirmation once it has been shipped.

4. How can I track my order?
You can track your order via the 'Orders' tab on our website. Or you can track it directly to our shipping partner's app (J&T). Your tracking number will be sent to you via E-mail.

5. Do you accept returns/refunds?
Kindly read our Return & Refund policy located on our website. All details and instructions are explained in there.

6. Do you accept COD (Cash on Delivery)?
As of now, we are still working on our COD (Cash on Delivery) payment method. For now, we only accept direct payment(s).

7. Do you ship internationally?
We are still currently working on partnering up with the best couriers to ship our product(s) internationally. For more updates about this, kindly follow our Instagram account.